Our channel partners are extremely important to us and we work hard to give them all the tools and support they need.
Our ultra-low customer churn rate does not just apply to Exponential-e direct customers – our channel partners recognise that we are easy to work with and offer them outstanding solutions that significantly boost their own portfolios and revenue streams. As a result, when they come on board with us, they stay with us.
We have four distinct types of channel partners to suit all types of channel business. The table below gives an overview to the support type for our various partner levels:
| Referrer | Reseller | Wholesale Distributor | Accredited Innovator | |
| Dedicated Account Manager |  |
|
|
|
| Regular sales incentive programs | |
|
|
|
| Product training | |
|
|
|
| Sales training | |
|
|
|
| Opportunity for joint events | |
|
|
|
| Presales support | |
|
|
|
| Advanced presales support | | |||
| Train the trainer training | |
|||
| Support for customer meetings | |
|
|
|
| Full technical training | |
|
|
|
| White label marketing collateral | |
|
| |
| Joint marketing campaigns | |
| ||
| Marketing development fund | |
|
| |
| Access to sales tools | |
|
| |
| Channel portal access | |
|
| |
| Advanced sales training | |
| ||
| Improved Margin | |
Please see the links to the right for more information on each of these partner types.
