Network Operations Centre (NOC)
The Exponential-e NOC is operational 24/7 365 days a year and proactively monitor the performance our customer networks from end-to-end so as to predict problems in advance and inform customers in good time. Customers are provided with constant online access to statistics relating to real-time performance of their networks. The NOC is the first point of contact for customers with any network issues; diagnosing and troubleshooting the problem, and tracking the issue through to resolution.
Network Support
The network support team are primarily responsible for managing and resolving customer network issues. The team work closely with the NOC and the Solution Delivery team to assist in supporting customers and with configuration tasks.
Core Networking
The senior networking team are responsible for all aspects of maintaining and growing the core network architecture. The team provide advanced network support and are responsible for carrying out core network projects.
Solutions Delivery
The solution delivery team are responsible for the implementation of customer solutions. The team must forge a close working relationship with the customer on a technical level in order to achieve the objectives of the solution and to ensure the successful delivery of the project. The solution delivery team work closely with the assigned project managers.
Pre Sales
The Pre Sales team design network solutions based upon customer requirements and present these solutions to the potential client. Pre Sales act as the technical authority on solutions for our customers. The team is part of the engineering department but works closely with the sales teams.
Current Vacancies:
Presales Consultant
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Our recruitment needs are continually changing and we are always keen to hear from talented individuals. If you do not see a suitable vacancy please apply on a speculative basis. Alternatively call 020 7096 4159 for a confidential discussion regarding career opportunities at Exponential-e.
To send a speculative application please email us your CV.
