Current Vacancies

As innovators at our very core we are forever evolving and improving our business, and that applies to our employees too. Ensuring you remain motivated and driven is important to us and we want you to look forward to coming in to work - even on a Monday!

With a range of benefits, a comprehensive induction program and much more contact our recruitment department for a list of current vacancies and discover whether there is something at Exponential-e for you.

  • Full Stack Developer

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    The Full Stack Developer is a challenging positon and requires an individual who should not only be able to code to a high standard but should actively follow, understand, evaluate and be able to implement appropriate technologies and best practices as they evolve. You will be a key part of the development team and your passion should help enable Exponential-e to remain at the leading edge of the telecoms market. As a Full Stack Developer you must be able to and have the desire to contribute towards the company’s technical strategy. As a company we are constantly striving for world class status by challenging the status quo to deliver competitive advantage

    Key responsibilities for this job:

    • Developing applications using various Javascript frameworks, NoSQL, HTML and CSS
    • Support and maintain existing applications
    • Provide application level support to system users
    • Gathering, documenting and estimating requirements
    • Provide a test environment prior to each release
    • Contribute to the quality of system delivery including the architecture, planning, estimation, development, integration, test and release infrastructure
    • Help maintain consistently high code quality across the development team including code reviews

    Knowledge and experience required:

    • Javascript
      • NodeJS & NPM
      • ES2015
      • Task runners (Webpack/Grunt/Gulp)
      • Transpiling (Babel)
    • HTML5, CSS3
    • NoSQL databases (MongoDB)
    • Agile/Scrum development methodologies
    • Source control (Git, Bitbucket)
    • Automated testing (unit, functional, integration
    • Continuous integration

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • NMS System Administrator

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Support the development, deployment and administration of the company's internal and external Network Management systems

    Key responsibilities for this job:

    • Proactive development of Network Management Systems (NMS) to support existing and new networks and services.
    • Automate all Systems Maintenance tasks.
    • Architecture, design and planning for the existing and new Network Systems infrastructure.
    • Design, testing, validation of maintenance patches.
    • Daily administration of NMS (Network Management System) and supporting applications.
    • Production of implementation and technical service documentation for use by support teams.
    • Provide NMS (Network Management System) support for the Customer Service teams (NOC).
    • To work in parallel with normal daily duties to deliver assigned projects.
    • Field engineering duties when required (Network Management Systems related).
    • To participate in the on call rota (24x7x365 rota).

    Knowledge and experience required:

    • Administrator level Unix/Linux skills  

    Desirable knowledge and experience:

      Any experience in the following areas would be advantageous but is not required:

    • Redhat / Centos sysadmin experience
    • Configuration management: Chef, Puppet or Ansible  
    • Network Management applications (EMC Smarts) 
    • Experience working for a Telecommunications or Managed Service Provider  
    • Understanding of networking principles - routers, switches, firewalls, ACLs, IP addressing, subnetting
    • Programming (perl, shell, bash, or ksh) 
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Legal Intern

    Type of role: Fixed Term

    Location: London

    Hours: Monday-Friday 09:00-17:30 Shorter hours will be considered.

    Holidays: 25 days

    Overall purpose of the job:

    The Legal Intern will provide largely administrative support to the Legal Counsel and the Head of Legal, primarily in the areas of contracts and litigation. There will be opportunities to get involved in basic legal work and to sit in with the Legal Counsel/Head of Legal during complex contract negotiations.

    This role would be particularly suitable for those undertaking their LPC or just completed their LPC who are seeking work experience in a legal department.

    The intention is to give the successful candidate a clear and valuable insight into the role of in-house counsel within the tech sector.

    Key responsibilities for this job:

    • Raising and issuing standard template agreements – sales agreements, novation agreements, non-disclosure agreements etc.
    • Reviewing non-disclosure agreements
    • Proofreading larger agreements
    • Preparing documents for signature, arranging signature and then processing (scanning, filing, logging) signed documentation
    • Locating and collating documentation and assisting generally with litigation
    • Conducting legal research
    • Other reasonable administrative tasks

    Knowledge and experience required:

    • A law degree obtained from a reputable University
    • LPC graduate preferably with Commendation
    • Able to pick up new systems and processes quickly
    • Highly-organised
    • Excellent attention to detail
    • IT literacy including a working knowledge of MS Office suite
    • Excellent written English
    • Keen, enthusiastic and willing to take on challenges

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Managed Services Engineer

    Type of role: full time permanent

    Hours: Week 1 8:00am-4:30pm, week 2 10:30am-7:00pm

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Providing 1st & 2nd line helpdesk and remote desktop support to our Exponential-e customers, the primary responsibilities for this individual will be owning and managing tickets while supporting our customers issues through to resolution

    Key responsibilities for this job:

    • Responding to support calls as assigned within service level agreements; ensuring calls are quickly and accurately logged, closed and analysed to prevent future occurrences and call resolutions priorities are met.
    • Escalate problem calls within the Cloud team to meet Service Level Agreements and ensure maximum level of customer satisfaction
    • Troubleshooting customer technical faults and working with external vendors service providers to achieve fault resolutions
    • Work as a team to deliver resolutions to customer requests from telephone work as a team to deliver timely resolutions

    Knowledge and experience required:

    • Experience Technical Support Analyst (1st & 2nd Line Support)
    • Previous experience in a busy customer facing helpdesk role
    • Exchange 2003-2010, Active Directory 2003 - 2010, Windows Server 2003- 2008 and troubleshooting VMWare
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Purchase Ledger Clerk

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    The Purchase Ledger Clerk’s role is to support the Purchase Ledger Manager in the day to day running of the accounts department. This role will be ideal for a candidate looking to gain experience within a thriving Purchase Ledger Team.

    Key responsibilities for this job:

    • Processing a high volume of bought ledger invoices
    • Taking ownership of supplier accounts and managing the invoices on a monthly basis
    • Dealing with supplier queries, regular supplier statement reconciliations to ensure that the ledgers are kept up to date.
    • Generating payments to suppliers
    • Processing Purchase Orders through the sage system
    • Checking and processing of employee expenses on a monthly basis.
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Previous experience working within a finance or accounts department
    • Intermediate Excel skills
    • Candidates should be numerate, literate, have good IT skills
    • Organised and methodical approach to work
    • Responsible and willing to take ownership of work
    • Sharing responsibilities and strong team working capability
    • Good communication skills and the ability to work on own initiative are essential
    • A strong attention to detail and a task finisher

    Desirable knowledge and experience:

    • Previous experience working as a Sales Ledger Clerk, Accounts Receivable Clerk or Billing Administrator
    • Experience working for a Telecommunications of Managed Service Provider
    • Experience working in purchase ledger
    • Experience using Sage

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Senior Marketing Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Design, deliver and execute the Exponential-e marketing plan within budget

    Develop integrated marketing campaigns within specified budgets for demand and lead generation

    Communicate the company message and brand values to both internal and external stakeholders in keeping with the overall corporate marketing strategy

    Key responsibilities for this job:

    • Design, creation and execution of integrated marketing campaigns utilising a range of marketing tools including direct mail, adverts, online content and e-shots
    • Organise (and take ownership for) regular events as part of the programme, ensuring that relevant customer stakeholders attend
    • Support our social media presence – Twitter, Facebook, LinkedIn & Google+
    • Development of appropriate marketing materials with clear and relevant messages
    • Content creation to be use across marketing, website / datasheets / eshots / social comments / case studies etc
    • Manage the budget and the end to end process of executing marketing programmes, collaborating with internal sales and marketing stakeholders and where required external support
    • Provide management reporting and statistics on all marketing activities including reporting on campaign ROI, demonstrating links between investment and return
    • Work closely with Sales Operations to ensure successful execution and reporting of campaigns
    • Work closely with the sales teams to develop sales enablement tools and drive demand generation
    • Ensure Salesforce CRM is up to date pre, during and post campaign
    • Liaise effectively with a range of 3rd party suppliers including PR and design agencies
    • Competitive analysis, market monitoring and measurement
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Experience working within a B2B Marketing environment; preferably in the IT, Telecoms, Cloud or technology space
    • End to end marketing campaign management skills with a strong focus on the ROI
    • Experience of managing others - to deliver challenging projects to fruition
    • Experience of copy writing and creating marketing materials for email, digital and online marketing campaigns
    • Ability and gravitas to influence internal stakeholders to deliver the customer marketing programme required
    • Highly motivated and proactive
    • Strong creative skills and an impeccable eye for detail
    • Excellent interpersonal, negotiation and influencing skills

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Client Service Delivery Manager

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    The role of the Client Service Delivery Manager will focus on successfully establishing and maintaining operational relationships with the allocated Client to ensure end to end services support and enable current and future business need.

    Key responsibilities for this job:

    • Ensuring that Services are delivered in a manner that achieves the service level agreements
    • Financial analysis and reporting
    • Efficiency and process improvement recommendations internally and externally
    • Managing and leading regular performance reviews with the Client's management team
    • Attending monthly Service reviews with the Client's Management team.

    Knowledge and experience required:

    • ITIL qualification
    • A logical thinker with strong analytics
    • Able to create a strong impression and install confidence with the business as well as with the allocated Client
    • Ability to work under pressure and manage

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Managed Services Technician

    Type of role: full time permanent

    Location: London

    Hours: 4 day 07:30 – 19:30, 4 days off, 4 days 19:30 – 07:30, 4 days off

    Holidays: 25 days

    Overall purpose of the job:

    Provide 1st Line helpdesk and remote desktop support to Exponential-e customers

    Primarily responsible for managing and owning support tickets and driving customer issues through to resolution

    Key responsibilities for this job:

    • Respond to support calls as assigned within Service Level Agreements; ensuring calls are quickly and accurately logged, closed and analysed to prevent future occurrences, and that call resolution priorities are met
    • Escalate problem calls within the Cloud team to meet Service Level Agreements and ensure maximum level of customer satisfaction
    • Troubleshooting customer technical faults and working with external vendors and service providers to achieve fault resolution
    • Work as a team to deliver timely resolution to customer requests from telephone and email
    • Maintain an understanding of the internal escalation process
    • Jeopardy management to reduce escalation and SLA breaches
    • Maintain professional working relationships with customers, suppliers and work colleagues

    Knowledge and experience required:

      Professional Experience :

    • Experience in providing technical 1st line support
    • Previous experience in a busy customer facing helpdesk role
    • Ability to provide a customer focused service to committed Service levels
    • Ability to work under own initiative, manage own time and work to deadlines
    • Strong interpersonal and communication skills, particularly customer facing techniques and listening abilities
    • Technical Skills:

    • Experience in managing/troubleshooting Windows Servers
    • Knowledge of Networking (DNS, DHCP)

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Public Sector Strategic Marketing Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Develop and publish the Public Sector Marketing Plan to support of the Public Sector strategy and the Public Sector Channel revenue growth

    Devise and execute Public Sector campaigns and marketing initiatives by collaborating with the Director Public Sector, other Senior Managers and Marketing managers within exponential-e

    Key responsibilities for this job:

    • Deliver effective Public Sector Marketing plans and actions to meet acquisition and incremental growth revenue targets
    • Develop Public Sector vertical propositions and translate them into vertical messaging
    • Create lead generation activities and syndicated campaigns to help feed the Public Sector pipeline
    • Co-ordinate Public Sector marketing events – working alongside partners as appropriate
    • Plan and execute account based marketing activity (for example Innovation Workshops) with key customers, working closely with account teams and partners
    • Manage the Public Sector marketing budget and measure and report on results
    • Participate in the management of partner Marketing Development Funds (MDF) in support of public sector including the creation and execution of initiatives and reporting back on ROI
    • Organise and attend regular meetings and planning activity with the Crown Commercial Service as required
    • Participate in bid teams to win places on appropriate public sector frameworks and for major public sector account base opportunities
    • Manage and ensure maximum value is obtained from relationships with suppliers of public sector market intelligence and public sector trade associations such as Innopsis
    • Drive Public Sector relevant content on the Exponential-e website, and generate case studies and video content / testimonials to support business development activities
    • Work collaboratively with the Exponential-e marketing team and Public Sector sales team.
    • Competitive analysis and market monitoring.

    Knowledge and experience required:

    • Experience in developing business within Public Sector
    • The ability and experience required to deal directly with customers
    • Able to demonstrate strong commercial understanding and business acumen
    • Good understanding of Public Sector buying practices and relevant frameworks
    • Strong creative skills, independent learner with a passion for focusing on the possible

    Desirable knowledge and experience:

    • Blog writing capabilities
    • Competent using tools including Salesforce / Google Analytics / Joomla and SharePoint.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Purchase Ledger Supervisor

    Type of role: full time Temporary

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    To act as supervisor within the Purchase Ledger team by carrying out the day to day management of the team and functions. Providing guidance as and when required and ensuring that the relevant deadlines and KPI’s are met.

    Key responsibilities for this job:

    • Management & development of the team 
    • To coordinate the work of team members to ensure consistency of approach is followed
    • Processing a high volume of bought ledger invoices
    • Identifying and reporting on cost saving initiatives
    • Dealing with supplier queries and regular supplier statement reconciliations
    • Providing weekly totals to Management and updating the Aged Creditors Report
    • Processing Bank postings on the ledger
    • Escalating supplier issues on historical balances to reduce the Aged Creditors balance.
    • Ensuring the payment runs are processed and kept within the specified budget.
    • Monthly reporting to the financial controller
    • Supporting the team with their day to day duties
    • Other ad hoc duties
    • Developing and maintaining relationships with key business stakeholders.

    Knowledge and experience required:

    • Sage 200 experience essential.
    • Strong Excel skills
    • Numerate, literate, have good IT skills along with an organised and methodical approach to work
    • Strong customer services focus and excellent negotiation skills
    • Responsible and willing to take ownership of work
    • Sharing responsibilities and strong team working capability
    • Good communication skills are essential and must be able to work on own initiative
    • A strong attention to detail and a task finisher
    • Must be able to adapt to the use of non-standard systems, standalone databases and bespoke packages.
    • Experience working for an ISP or communications provider would be preferable but not essential

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Renewals Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    To ensure that customer retention is maximized by working with the relevant teams and departments to renew existing customer revenue in line with revenue erosion targets; whilst ensuring upsell opportunities are identified.

    Actively contacting one own client accounts to introduce oneself and offer support.

    Identify up-sell opportunities where appropriate.

    Key responsibilities for this job:

    • To identify up-sell opportunities and carry out lead generation within the existing accounts.
    • Maintaining and developing client relationships within own accounts
    • Working with clients’ management teams to understand particular business strategies
    • Identifying opportunities within each client’s business portfolio as it relates to utilising additional Exponential-e services or product offerings
    • Tracking and escalation of client issues alongside the client relationship team
    • Inform clients of new services, partnerships, and/or products as they are announced or released
    • Provide support to additional departments when required, as required

    Knowledge and experience required:

    • Consistent sales track record with a proven ability to hit targets
    • Excellent communication skills and telephone manner
    • Articulate and polished with a professional approach to sales
    • Highly adaptable and proactive
    • Able to multi task and work well under pressure
    • Self-motivated and disciplined

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Graduate Network Engineer 24/7

    Type of role: full time permanent

    Hours: 24/7 shift pattern; 2 days on 07:00-19:00, 2 nights on 19:00-07:00, 4 days off

    Holidays: 23 days

    Overall purpose of the job:

    To manage and own support tickets in relation to existing customer network services.

    Key responsibilities for this job:

    • Regular communication verbally and written with existing customers
    • Take ownership and effectively manage support tickets including incidents and changes requests
    • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Knowledge and experience required:

    • Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level
    • Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
    • Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
    • Excellent verbal and written communication skills with a professional phone manner

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

     

    Apply Now
  • 2nd Line Network Engineer 24/7

    Type of role: full time permanent

    Hours: 24/7 shift pattern; 2 days on 07:00-19:00, 2 nights on 19:00-07:00, 4 days off

    Holidays: 23 days

    Overall purpose of the job:

    To manage and own support tickets in relation to existing customer services and work closely with the 3rd level engineers who provide an internal escalation point

    Key responsibilities for this job:

    • Regular communication verbally and written with existing customers
    • Take ownership and effectively manage support tickets including incidents and changes requests
    • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Knowledge and experience required:

    • Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level
    • Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
    • Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
    • Excellent verbal and written communication skills with a professional phone manner

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

     

    Apply Now
  • Learning and Development Business Partner

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    To help develop the Learning and Development function into a world-class function

    To design, develop and deliver in house training (Orientation, Inductions, Essential Skills Training)

    To coordinate external training (Specific Technical and Sales Training as required)

    To act as a ‘go-to’ person for the L&D team 

    Key responsibilities for this job:

    • Supporting the organisation and delivery of the Orientation, Inductions, Essential Skills Training
    • Support the business by helping to manage vendor / partner certifications
    • Building and maintaining relationships with stakeholders
    • Provide training assistance and guidance to line managers to overcome training challenges
    • Building and maintaining relationships with training providers
    • Recording all training data from attendance and evaluation forms
    • To ensure employee certifications are up to date and relevant to the skill needs of the role
    • To carry out Training Needs Analysis in order to continually upskill our employee group
    • Evaluate training outcomes and ensure solutions have met business needs
    • Preparation of reports and highlighting trends/making recommendations
    • Maintain own knowledge and understanding of learning sector trends and developments
    • Overall monitoring of the L&D inbox to ensure all queries are managed
    • Updating training process maps and policies, as appropriate
    • Preparation of training collateral
    • Making recommendations for improvement of training, training materials and procedures
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Excellent verbal and written communication skills
    • Flexible approach to work with the ability to work effectively under pressure
    • Ability to work in a team with little supervision using own initiative
    • Responsible and willing to take ownership
    • Positive and professional attitude
    • Previous demonstrable experience as L&D BP or Consultant
    • Demonstrable experience of working to an Instructional Design methodology (such as ADDIE / SAM / Rapid Prototyping)
    • Demonstrable experience in running face to face workshops
    • Demonstrable experience of building blended learning initiatives.
    • Able to multitask and prioritise workload
    • Exceptional organisational, time-management and interpersonal skills
      • Strong attention to detail
    • Experience using MS office suite.
    • Continuous improvement mind-set

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Account Manager

    Type of role: full time permanent

    Hours: Monday - Friday 9:00 - 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Secure new business within existing client accounts, increasing Exponential-e revenues in line with set targets.

    Key responsibilities for this job:

    • To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts
    • Maintaining and developing client relationships for a small number of accounts
    • Working with clients management teams to understand particular business strategies
    • Evaluating those strategies and ensuring Exponential-e readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
    • Increasing the revenue opportunity within each clients business portfolio as it relates to utilising additional Exponential-e services or product offerings
    • Tracking and escalation of client issues alongside the client relationship team
    • Establish and coordinate planned visits at the customer location and at Exponential-e
    • Inform clients of new services, partnerships, and/or products as they are announced or released

    Knowledge and experience required:

    • The ability to close deals
    • Great communication skills across all parts of the business
    • Knowledge of the following ICT product suites; Cloud, LAN & Wi-Fi, UCC, Server Hardware
    • Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
    • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
    • Good working knowledge of Microsoft Excel and Word is essential
    • Well organised and self-motivated team player

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Sales Specialist - Cloud

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    • To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets.
    • Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Key responsibilities for this job:

    • Delivering against individual assigned Sales Incentive Plan covering both net new business sales as well as overlay sales
    • Feeding in field experience and customer requirement in to Exponential-e Product development process
    • Advising and driving sales campaigns with Exponential-e Marketing
    • New logo Sales, driving reference aligned to sales success
    • Working closely and building relationship with Exponential sales teams covering Public Sector, Enterprise, Account Management and Channel
    • Deal leadership in both direct and indirect models
    • Create strategic partnerships that provide increase differentiation of our services in target sectors

    Core competencies:

    • Experience in selling complex services deals, mixing in Cloud, Professional Services, Managed Services and Transition and Transformation programmes.
    • Clear understanding of large scale service deals, dependencies and service components that enable full delivery in life
    • Strong knowledge around cloud delivery covering technical, service and commercial attributes and highly competent in constructing transformation deals for customers
    • Experience in application architectures and application change / transformation programmes
    • Production of high quality presentation decks
    • Multi-level relationship management and multi-level selling
    • Strong leadership and organisational skills, establishing team governance, structure and reviews to drive success
    • Defining the sales strategy and brining a team with you, leading and inspiring the team
    • Experience / knowledge of Agile / Devops methodology and value
    • High competency in constructing deals. Service schedules, Commercial principles and innovative commercials and service delivery frameworks, Risk Management, Transition and Transformation dependencies
    • Good understanding of the competitive landscape for 3rd Platform Services, Social, Analytics, Cloud and Mobile
    • Using new and disruptive technologies to solve complex business challenges and working in an ever changing working environment
    • Working within large complex Enterprise businesses and / or Service Provider environments
    • Extremely driven, motivated, self-sufficient, collaboratively minded with a highly entrepreneurial nature

    Knowledge and experience required:

    • Private Cloud Services and Architectures
    • Public Cloud Services, areas such as Amazon, Azure and Google Compute Engine, vCloud Air etc
    • Virtualisation in particular VM Ware based
    • Enterprise applications and transformation e.g. Oracle, SAP, Exchange
    • Appreciation of PaaS services, next generation application development and data driven services including Big Data
    • Desktop Managed Services and Desktop as a Service, driving transition from Physical to virtual based end user services
    • Storage, replication, archiving, long term data retention and information Lifecycle management
    • Infrastructure migration tools and services e.g. Zerto, Power Recon, Power convert, MAP etc
    • High performance computing and GPU based client side desktop services

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Cloud Architect

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Fully operational engineering role acting as a technical lead, responsible for the design, delivery and support of large and small IT consulting projects or programmes related to cloud and service transformation.

    Key responsibilities for this job:

    • Maintain the integrity, stability and functionality of Exponential-e's cloud
    • Work with the development teams to transition new products and services into production
    • Work with other technical departments in order to train and build up the knowledge base for cloud/IT services within Exponential-e
    • Ensuring deployment and service objectives are met whilst maintaining a high level or customer/prospect satisfaction
    • Gathering of architecture, design, and presentation of solutions to meet customer needs on cloud and virtualisation areas

    Knowledge and experience required:

    • Strong commercial technical experience with VMware
    • Experience working within a Service Provider environment
    • Strong virtualisations skills
    • Microsoft technologies

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Core Network Programme Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30 plus out of hours work as required

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Act as technical lead for the construction and operation of the Exponential-e MPLS and Optical networks.

    Provide technical leadership for Core network projects

    Key responsibilities for this job:

    • Technical lead for all construction and operations based core network projects
    • In-life management of the core backbone network
    • Capacity and software upgrades to the network
    • Implementation of new Points of Presence to the Exponential-e network
    • Act as the low level expert on the core network for the 4th Line team
    • Team management and overseeing all team projects
    • Ensure the timely and accurate delivery of network projects
    • Interface with multiple areas of technology and multiple departments to support in implementation of projects
    • Make recommendations and influence network strategy
    • Create and update technical documentation
    • Act as a technical mentor to other engineers
    • Due to the nature of working on 24/7 production networks some out of hours work will be required

    Knowledge and experience required:

    • Experience within a Service Provider environment working on the Core backbone network (MPLS, Optical)
    • Technical involvement in the building and construction of network(s)
    • Experience in the delivery of complex project-based work
    • Advanced skill and hands on experience in network principles, ideally from a multi-vendor environment
    • Ability to work to a project management methodology interfacing across multiple departments
    • Excellent customer facing skills – both internal and external
    • Any exposure to an Alcatel Lucent core network is highly desirable
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Core Network Operations Engineer

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 9:00-17:30

    Holidays: 25 days excluding Bank holidays, Will also be paid for Bank holidays

    Overall purpose of the job:

    The Core Operations team are responsible for all aspects of maintaining the core network and configuring customer solutions. This team sits at level 4 of the engineering hierarchy and is responsible for providing advanced support for the 2nd and 3rd line service desk teams.

    Key responsibilities for this job:

    • Providing advanced network support to service desk engineers 
    • To work in parallel with normal daily duties to deliver assigned projects
    • Provide support to internal teams to assist them in delivering their objectives
    • Field engineering duties when required (core network related)
    • Provide support and mentoring to 2nd and 3rd line engineers
    • To be available for on-call duties (core network related) and out-of-hours work when required

    Knowledge and experience required:

    • Good understanding of fundamental networking principles – routing and switching
    • Knowledge of routing and switching protocols - BGP, OSPF, ISIS, EIGRP, STP, VLANs, Dot1q, QinQ
    • IP Addressing and Subnetting knowledge – IPv4 & IPv6

    Desirable knowledge and experience:

    • Experience working for an ISP/Carrier is highly desirable
    • Preferably CCNA and CCNP qualified
    • Experience working with Cisco, Juniper and Alcatel-Lucent are relevant
    • Other technologies – VPLS (E-Lan), E-Line, DSL, Group protocols (VRRP, HSRP), understanding of access technologies (E1, Fibre, etc.)

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Field Engineer

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    • 24x7 field engineering duties within Exponential-e Data Centres (DCs) and Points of Presence (PoPs)
    • Support physical access to DCs
    • Remote hands support
    • Hardware inventory management
    • Hardware installation and cabling

    Key responsibilities for this job:

    • DC Physical Access & Site Management
    • Maintain professional appearance of and disciplined approach in Exponential-e DCs
    • Work with peers to deliver new infrastructure for new capacity/products
    • Perform regular audits of power usage and manage the Power Down Test / Power Maintenance program for assigned DCs
    • Ensure adherence to processes and standards ISO 9001, ISO 27001, ISO 20000 & ITIL
    • Manage security and access for Exponential-e DCs
    • Participate and operate a 24x7x365 on call Rota to provide support for all DCs
    • Hardware Installation & Cabling
    • Assisting with special projects to build physical cabling infrastructure and management systems in Exponential-e DCs following DC standards
    • Support execution of DC closure, consolidation and optimization programs
    • Provide field engineering resource to connect cables for adds, moves and changes
    • Provide field engineering resources for core network team maintenance activities
    • General maintenance activities as instructed
    • Remote Hands
    • Work with core network team to support and provide resource on agreed maintenance schedule
    • Foster a culture of customer focused behaviors and continuous operational improvement
    • Deliver excellent customer service and develop strong relationships with customers
    • Perform additional duties as assigned

    Knowledge and experience required:

    • Well organized and self-motivated team player
    • Well organized and self-motivated team player
    • Effective communication skills and an excellent telephone manner
    • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
    • A strong attention to detail and a task finisher
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Managed Services Desktop Engineer

    Type of role: full time permanent

    Location: London

    Hours: Monday – Friday split shift – week 1 08.00-17.00, week 2-4 09.00-17.30, week 5 09.30-18.00

    Holidays: 25 days plus public Holidays

    Overall purpose of the job:

    The successful candidate will be responsible for providing 2nd Line helpdesk and remote desktop support to Exponential-e customers and act as the customer’s primary point of contact for all technical issues through to resolution and assist the cloud services and professional services teams with rollouts and project work.

    Key responsibilities for this job:

    • Respond to support calls as assigned within Service Level Agreements;
    • Work as a team to deliver timely resolution to customer requests from telephone and email
    • Maintain an understanding of the internal escalation process
    • Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations
    • To be a highly motivated team player with the skills and ability to manage changing priorities.

    Knowledge and experience required:

    • Experience in providing technical 2nd line technical support
    • Previous experience in a busy customer facing helpdesk role
    • Ability to provide a customer focused service to committed Service levels
    • Ability to work under own initiative, manage own time and work to deadlines

    Desirable knowledge and experience:

    • Experience in managing/troubleshooting Windows Desktops
    • Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server 
    • Experience in managing/troubleshooting VMWare and/or Virtualisation technologies
    • Knowledge of Networking (DNS, DHCP)
    • Desired skills in Microsoft System Centre, SharePoint and Lync an advantage
    • Applicants will ideally be either MCP, MCSA, MCSE or VCP certified

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Regional Business Development Manager

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets. Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Key responsibilities for this job:

    • To make a significant contribution to the company’s business sales revenue
    • To define, develop and own key client relationships and contact strategy.
    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Prospect, qualify, negotiate and close key new business deals
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage.
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on Salesforce
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and engage suspects based on clearly defined criteria
    • Carry out and record target prospect meetings in line with agreed KPIs
    • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
    • Generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Collect and understand target client requirements, building commercial propositions based on Capex , Opex and other commercial needs to gain competitive advantage
    • Understand and be able to articulate deal level P&Ls
    • Attend, present and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (MPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms.
    • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
    • Formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.
    • Other tasks as required and commensurate with role

    Knowledge and experience required:

    • Extensive experience within the Telecoms, Hosting, UC, and Vendor environment
    • Experience in developing business in assigned industry verticals
    • Experience selling managed IT services – Including Unified Communications, SAS and Cloud solutions
    • Consultative sales person who can identify and sell against key business drivers
    • Highly skilled and experienced negotiator who is able to quickly build relationships with senior, key influential decision makers
    • An innovative approach and an expert grasp of technology and technical solution which will drive business value.
    • Strong understanding of technology application in the Hosting, WAN, Cloud, UC and Voice arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievement
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft XP (Excel, Word, Email, Access, Power Point)
    • Microsoft Dynamics CRM experience advantageous but not essential
    • Salesforce experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career of higher importance.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Project Delivery Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    The primary responsibilities will be to take ownership of external Customer Projects and to deliver those projects within a controlled environment. To be carried out in a manner that meets mutual customer and Exponential-e pre-defined objectives using recognised processes and methodologies.

    Key responsibilities for this job:

    • Keeping all Stakeholders up to date with all developments on the Projects using various recognised Project Documents.
    • Coordinating all Project Teams to realise set deadlines and milestones.
    • Ensuring the Project is at all times on track to fall within agreed tolerances. Notification to the Project Board of any forecasted delivery outside of these parameters and corrective measures to be applied.
    • Coordinating and chairing all Project Meetings.
    • Attending Project Bid and scoping meetings.
    • Presenting Exponential-e Project Management Approach to customers, providers and colleagues.
    • Coordinating any required customer training.
    • Completing Proposals, at times within short notice.
    • Responsibility for the internal system being correctly captured and labelled.
    • Updating internal generic Project Documents.
    • Managing escalations with all necessary parties and conveying progress to the customer as necessary.

    Knowledge and experience required:

    • Prince2 Practitioner.
    • Project Management experience.
    • Experience working within a service provider environment delivering Cloud based ICT solutions to customers.
    • Working technical knowledge of Exponential-e Products and Services including; Access Products, VPN, Hosted Telephony, SIP Trunking, VDC, DaaS, Online Back-Up, Server Replication and proven Project involvement.
    • Excellent customer service skills.
    • A methodical and structured approach with the ability to manage and prioritise multiple tasks at any one time.
    • Responsible and willing to take ownership of essential tasks.
    • Well organised and self-motivated team player.
    • Strong leadership abilities.
    • Effective communication skills.
    • Ability to work within a pressurised and results driven environment.
    • Ability to “think outside of the box” as necessary.

    Desirable knowledge and experience:

    • Experience working for an ISP or telecommunications provider.
    • Working knowledge of Project document suites including Microsoft Project.
    • Agile Project Management (AgilePM) certification.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Recruitment Business Partner

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    • The Recruitment Business Partner will work with defined areas of the business to deliver effective recruitment solutions in line with the Exponential-e Ltd Recruitment Framework
    • You will be accountable for building and maintaining talent pools for each department with a view to increasing quality while decreasing time to hire and cost
    • You will provide support and guidance to managers in all areas of recruitment, keeping them informed of progress on vacancies

    Key responsibilities for this job:

    • Using multiple sourcing channels to resource for high quality candidates in an efficient and cost effective manner in line with the Exponential-e Recruitment Framework
    • Support on specific recruitment programmes (i.e. Sales Academy, Work Placement Programme)
    • Keep up to date with the latest sourcing methods and implementing these as appropriate
    • Working to improve awareness of Exponential-e’s Employer Brand
    • Conducting various types and format of interview to ensure only high calibre candidates are progressed
    • Ongoing personal development to ensure a high level of understand of Exponential-e’s culture, values, products and services
    • Thoroughly qualifying all candidates
    • Conducting salary and benefits benchmarking
    • Supporting on various projects as required
    • Advising line managers on recruitment best practice
    • Working closely with our marketing department to adhere to all internal and external communications procedures
    • Build and maintain relationships with key stakeholders throughout the business

    Knowledge and experience required:

    • Previous experience working in a recruitment role with a focus on direct sourcing
    • Previous experience sourcing for entry to senior level positions
    • Strong candidate delivery/resourcing background
    • Considerable knowledge of resourcing methods
    • Considerable knowledge of applicant tracking systems
    • Significant experience working on high volume/high level recruitment assignments
    • Good knowledge of MS Office: Excel; Outlook; Word; PowerPoint
    • Continuous improvement mind-set
    • Excellent customer service skills
    • Flexible approach to work
    • Previous experience sourcing professionals from a Cloud, IT, UC or Network Service provider
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Internal Account Manager

      Type of role: full time permanent

      Hours: Monday-Friday 09:00-17:30

      Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      The successful candidate will account manage an account base of existing customers, building relationships and cross selling and upselling our portfolio of ICT services. The Desk Based Internal Account Manager role will also involve new business lead generation to prospective clients.

      Key responsibilities for this job:

      • Fully account manage clients through the lifecycle of their services by developing relationships to up/cross sell Exponential-e products and services
      • Identify new business sales opportunities within the account base
      • Participate in lead generation activity and call out campaign days
      • Generating leads and cold calling prospective customers
      • Working with the marketing team to understand the marketing calendar and the programme of activity to drive successful marketing campaigns and support accordingly

      Knowledge and experience required:

    • Can-do attitude, high achievement drive and natural aptitude for sales
    • Self motivated with the drive and determination to succeed
    • Hardworking individual with excellent communication skills
    • Any previous sales experience would be advantageous

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • 3rd Line Network Engineer

    Type of role: full time permanent

    Location: London

    Holidays: 25 days plus public holidays

    Hours of work: Monday to Friday 9:00am - 17:30pm

    Overall purpose of the job:

    To manage and own support tickets in relation to existing customer services

    To work closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting customers and configuration tasks

    Key responsibilities for this job:

    • Regular communication verbally and written with existing customers
    • Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
    • Take ownership and effectively manage support tickets for incidents, change and service requests
    • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
    • Customer service simulation testing
    • Provide support and mentoring to 2nd Line engineers
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Knowledge and experience required:

    • In depth knowledge and troubleshooting of networking principles equivalent to CCNP R&S or JNCIP-ENT level
    • Ability to troubleshoot and sectionalise faults to identify root cause and resolution
    • Advanced knowledge of layer 2 and 3 protocols including QinQ, BGP, OSPF, VRRP
    • Significant experience using one of the following firewalls: Fortigate, Palo Alto, Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs.
    • Experience with using networking tools such as Wireshark

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • 3rd Line Network Engineer 24/7

    Type of role: full time permanent

    Location: London

    Holidays:23 days

    Hours of work:24/7 shift pattern; 2 days on 7:00 - 19:00, 2 nights on 19:00 - 7:00, 4 days off

    Overall purpose of the job:

    To manage and own support tickets in relation to existing customer services

    To work closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting customers and configuration tasks

    Key responsibilities for this job:

    • Regular communication verbally and written with existing customers
    • Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
    • Take ownership and effectively manage support tickets for incidents, change and service requests
    • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
    • Customer service simulation testing
    • Provide support and mentoring to 2nd Line engineers
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Knowledge and experience required:

    • In depth knowledge and troubleshooting of networking principles equivalent to CCNP R&S or JNCIP-ENT level
    • Ability to troubleshoot and sectionalise faults to identify root cause and resolution
    • Advanced knowledge of layer 2 and 3 protocols including QinQ, BGP, OSPF, VRRP
    • Significant experience using one of the following firewalls: Fortigate, Palo Alto, Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs.
    • Experience with using networking tools such as Wireshark

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • 2nd line Network Engineer

    Type of role: full time permanent

    Hours: Monday to Friday 9:00am - 17:30pm + on call

    Holidays: 25 days

    Overall purpose of the job:

    To manage and own support tickets in relation to existing customer services and work closely with the 3rd level engineers who provide an internal escalation point

    Key responsibilities for this job:

    • Regular communication verbally and written with existing customers
    • Take ownership and effectively manage support tickets including incidents and changes requests
    • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Knowledge and experience required:

    • Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level
    • Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
    • Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
    • Excellent verbal and written communication skills with a professional phone manner

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

     

    Apply Now
  • Channel Partner Manager- Referral

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holdays

    Overall purpose of the job:

    To develop channel accounts to increase revenues in line with set targets. The objective is underpinned by the need to provide partners with significant commercial advantage.

    Key responsibilities for this job:

    • Build lasting relationships with partners and increase spend with Exponential-e
    • Plan sales strategies and work closely with marketing to raise awareness of Exponential-e and build a strong pipeline
    • Ensure that targets are achieved
    • Identify and engage new partners that fit with Exponential-e Channel Strategy
    • Competently and knowledgably advise partners on network solutions and services that best fulfil their customer requirements, undergoing full assessments and analysis of client needs
    • Align Exponential-e portfolio within partner services and ensure partners sales teams are aware of positioning and benefits
    • Negotiate pricing with partners to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Conducting face to face channel meetings with partners and their clients
    • Managing internal resource and interfacing with internal departments
    • To achieve personal/career advancement goals in line with Exponential-e’s personal development programme

    Knowledge and experience required:

    • Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space
    • Knowledge of data connectivity, WAN and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • Must be driven, self-motivated and disciplined
    • Articulate and polished with a professional approach to sales
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Channel Partner Manager- SI/Carrier

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days

    Overall purpose of the job:

    To develop channel accounts to increase revenues in line with set targets. The objective is underpinned by the need to provide partners with significant commercial advantage.

    Key responsibilities for this job:

    • Build lasting relationships with partners and increase spend with Exponential-e
    • Plan sales strategies and work closely with marketing to raise awareness of Exponential-e and build a strong pipeline
    • Ensure that targets are achieved
    • Identify and engage new partners that fit with Exponential-e Channel Strategy
    • Competently and knowledgably advise partners on network solutions and services that best fulfil their customer requirements, undergoing full assessments and analysis of client needs
    • Align Exponential-e portfolio within partner services and ensure partners sales teams are aware of positioning and benefits
    • Negotiate pricing with partners to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Conducting face to face channel meetings with partners and their clients
    • Managing internal resource and interfacing with internal departments
    • To achieve personal/career advancement goals in line with Exponential-e’s personal development programme

    Knowledge and experience required:

    • Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space
    • Knowledge of data connectivity, WAN and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • Must be driven, self-motivated and disciplined
    • Articulate and polished with a professional approach to sales
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Assistant Commercial Analyst

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Support the team in the analysis and shaping of large and strategic contracts.

    Assist the Product Managers in product analysis and reporting.

    Key responsibilities for this job:

    • Manage the queue for Commercial / Contract Support Requests (CCSR), ensuring that requests are allocated, attended and resolved within the established SLAs
    • Distribute and coordinate within the team the tasks involved in a CCSR, ensuring that items are completed within the agreed timescales and escalated when required.
    • Manage the communication with the sales team and key stake-holders making sure that everyone is appropriately updated.
    • Manage the CCSR database and ensure is kept up to date.
    • Identify any requests already available in the CCSR data base and communicate the results back to the relevant team.
    • Build the Commercial Contract Analysis as per the relevant templates, extract the main deal KPIs and when appropriate provide initial deal shaping to achieve the business objectives.
    • Support Product Managers in product analysis and reporting (i.e. cost modelling, performance analysis, business cases..).
    • Update internal databases as required.
    • Work closely with the Product Managers, Solutions, Sales and Bid teams to ensure the correct and efficient development of the Commercial / Contract function.

    Knowledge and experience required:

    • Highly numerate with strong reporting and analytical skills.
    • Advanced skills in Excel - ability to analyse, manipulate reports and present results.
    • Great attention to detail.
    • Good verbal and written communication skills.
    • Team player.
    • Strong customer service focus.
    • Flexible approach to work with the ability to work effectively under pressure.
    • Positive and professional attitude.

    Desirable knowledge and experience:

    • Experience in commercial analysis and contracts within the IT / Telecoms area.
    • Understanding of the IT / Telecoms market and technologies.
    • Experience in writing technical documents.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Direct Sales Executive

    Type of role: full time permanent

    Location: London

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus public Holidays

    Overall purpose of the job:

    Secure new name business within the SME market across all aspect of the company portfolio including Cloud, Voice and Data.

    To act as an advocate of Exponential-e in all customer interactions and within the external market place

    Key responsibilities for this job:

    • To ensure sales targets are achieved or a Monthly, Quarterly and Annual basis
    • To plan Sales strategies and liaise with Marketing to produce campaigns to increase market share, raising awareness of the Exponential-e brand and technology
    • To support Exponential-e's continued growth within the SME marketplace and ensure enhanced profile within the MLE marketplace
    • To competently and knowledgably advise clients on ICT solutions and managed services that best fulfil their requirements, undergoing full assessments and analysis of client needs
    • To negotiate pricing with clients to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Accurate forecasting of anticipated sales is required, along with regular activity reporting
    • To ensure that the CRM is up to date for all accounts, customer contacts, prospects, deals and opportunities
    • Assist with the mentoring of junior staff members
    • Attending networking events which at times may include activities outside of normal work hours
    • To take responsibility for and achieve personal and career advancement goals in line with Exponential-e’s personal development programme
    • Establish and coordinate planned visits at the customer location and at Exponential-e.
    • Company presentations to C-level executives.
    • To establish, develop and bring on new accounts to manage. Identify up-sell opportunities within the existing accounts.

    Knowledge and experience required:

    • Consistent new business sales record within the the cloud, telecoms, ISP, systems integrator or carrier space
    • Knowledge of cloud, data, voice, connectivity and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • An ambitious, industrious and aspirational mind-set
    • Experienced selling into the SME/MLE market
    • Must be driven, self-motivated and disciplined
    • Good presentation skills
    • Committed, engaged, and responsible when dealing with customers
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Direct Sales Executive

    Type of role: full time permanent

    Location: London

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus public Holidays

    Overall purpose of the job:

    Secure new name business within the SME market across all aspect of the company portfolio including Cloud, Voice and Data.

    To act as an advocate of Exponential-e in all customer interactions and within the external market place

    Key responsibilities for this job:

    • To ensure sales targets are achieved or a Monthly, Quarterly and Annual basis
    • To plan Sales strategies and liaise with Marketing to produce campaigns to increase market share, raising awareness of the Exponential-e brand and technology
    • To support Exponential-e's continued growth within the SME marketplace and ensure enhanced profile within the MLE marketplace
    • To competently and knowledgably advise clients on ICT solutions and managed services that best fulfil their requirements, undergoing full assessments and analysis of client needs
    • To negotiate pricing with clients to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Accurate forecasting of anticipated sales is required, along with regular activity reporting
    • To ensure that the CRM is up to date for all accounts, customer contacts, prospects, deals and opportunities
    • Assist with the mentoring of junior staff members
    • Attending networking events which at times may include activities outside of normal work hours
    • To take responsibility for and achieve personal and career advancement goals in line with Exponential-e’s personal development programme
    • Establish and coordinate planned visits at the customer location and at Exponential-e.
    • Company presentations to C-level executives.
    • To establish, develop and bring on new accounts to manage. Identify up-sell opportunities within the existing accounts.

    Knowledge and experience required:

    • Consistent new business sales record within the the cloud, telecoms, ISP, systems integrator or carrier space
    • Knowledge of cloud, data, voice, connectivity and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • An ambitious, industrious and aspirational mind-set
    • Experienced selling into the SME/MLE market
    • Must be driven, self-motivated and disciplined
    • Good presentation skills
    • Committed, engaged, and responsible when dealing with customers
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Channel Sales Executive

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    • To work with channel sales team to develop partner accounts and increase revenues in line with set targets and business objectives
    • To identify, qualify and develop new target channel partners
    • To participate in lead generation activity and campaigns

    Key responsibilities for this job:

    • Identify and engage Channel prospect partners that fit with the Exponential-e channel contact strategy
    • Contribute to the achievement of the Channel sales target
    • Attend face to face channel meetings with partners and their clients
    • Develop a strong knowledge of the Exponential-E solutions portfolio and be able to articulate this to channel partners
    • To build a strong rapport and lasting relationships with existing channel partners in order to grow the account and increase Exponential-e revenues
    • Accurate forecasting of anticipated sales and regular activity reporting
    • Participation in planning and preparing marketing campaigns along with partner call out days and your own targeted campaigns
    • Activities outside of normal work hours may also be required
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Consistent new business sales track record with a proven ability to hit targets
    • Sales experience from within the telecoms or IT industry
    • Excellent communication skills and telephone manner
    • Articulate and polished with a professional approach to sales
    • Highly adaptable and proactive
    • Able to multi task and work well under pressure
    • Self-motivated and disciplined
    • Eager to learn and develop
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Channel Sales Executive

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    • To work with channel sales team to develop partner accounts and increase revenues in line with set targets and business objectives
    • To identify, qualify and develop new target channel partners
    • To participate in lead generation activity and campaigns

    Key responsibilities for this job:

    • Identify and engage Channel prospect partners that fit with the Exponential-e channel contact strategy
    • Contribute to the achievement of the Channel sales target
    • Attend face to face channel meetings with partners and their clients
    • Develop a strong knowledge of the Exponential-E solutions portfolio and be able to articulate this to channel partners
    • To build a strong rapport and lasting relationships with existing channel partners in order to grow the account and increase Exponential-e revenues
    • Accurate forecasting of anticipated sales and regular activity reporting
    • Participation in planning and preparing marketing campaigns along with partner call out days and your own targeted campaigns
    • Activities outside of normal work hours may also be required
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Consistent new business sales track record with a proven ability to hit targets
    • Sales experience from within the telecoms or IT industry
    • Excellent communication skills and telephone manner
    • Articulate and polished with a professional approach to sales
    • Highly adaptable and proactive
    • Able to multi task and work well under pressure
    • Self-motivated and disciplined
    • Eager to learn and develop
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
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